Refund policy
Refund Policy
Last updated: December 20, 2025
Returns
We accept returns within 7 days of delivery.
To be eligible for a return:
- Item must be unworn, unwashed, and in original condition
- Original packaging and proof of purchase required
Non-Returnable Items
- Sale items
- Limited releases / drops
- Custom or pre-order items
Refunds
Once your return is received and inspected, approved refunds will be issued to the original payment method. Shipping costs are non-refundable.
Exchanges
Exchanges are allowed for sizing issues only, subject to availability.
Return Shipping
Customers are responsible for return shipping unless the item is defective or incorrect.
Chargeback & Fraud Protection Policy
IMMINENT is a brand operated by Imminent Styles. By completing a purchase on our website, you agree to the terms outlined in this Chargeback & Fraud Protection Policy.
Chargebacks
Chargebacks should not be used as a replacement for contacting our customer support.
Before filing a chargeback, customers must:
- Contact us regarding order issues
- Allow reasonable time for resolution
Unauthorized or unjustified chargebacks may result in:
- Immediate account restriction
- Cancellation of future orders
- Permanent ban from purchasing
Fraud Prevention
To protect against fraud, we actively monitor all transactions.
We reserve the right to:
- Cancel any order flagged as high-risk
- Request additional verification (government ID, billing confirmation, or proof of authorization)
- Refuse service if verification is not provided
Proof of Fulfillment
For chargeback disputes, IMMINENT may submit evidence including but not limited to:
- Order confirmation
- Shipping confirmation
- Carrier tracking information
- Delivery confirmation
- IP address and transaction data
- Communication records
Orders marked as delivered by the carrier are considered fulfilled.
Lost, Stolen, or Incorrect Chargebacks
IMMINENT is not responsible for:
- Packages marked as delivered but claimed as not received
- Theft after delivery
- Delays caused by shipping carriers
Filing a chargeback for these reasons is considered misuse.
Friendly Fraud
Filing a chargeback after receiving an item or without contacting us first is considered friendly fraud and may be reported to payment processors.
Limited Releases & Drops
All limited releases, drops, and exclusive items are final sale unless otherwise stated. Chargebacks related to sizing, buyer’s remorse, or delayed delivery will be disputed.
Legal Action
IMMINENT reserves the right to pursue legal action or collections for fraudulent chargebacks when necessary.
Contact for Order Issues
📧 Email: imminentstyling@gmail.com